I’ve always had an obsession with GHDs and bought myself a new one in Jan 2014, as Takealot was having a special. It started acting up three weeks ago and I contacted GHD, who came to collect it from me. They tested it and said it had a factory fault and was still within its 2 year guarantee period. They asked me to choose another one and I chose the lavender range. I got my BRAND NEW GHD a few days later. I am so thrilled to have my GREAT hair days back. Thank you GHD!!!!